Modernizing IT Operations for Digital Economy Research Study – Executive Summary

Modernizing IT Operations for Digital Economy Research Study – Executive Summary

Digital Enterprise Journal completed a study on Modernizing IT Operations for Digital Economy. The study includes insights from more than 1,000 organizations worldwide. The key findings can be summarized in 8 actionable recommendations for end-user organizations

  1. IT Operations management is becoming an analytics, data management and automation business
  2. Modernizing IT Operations should be a key part of Digital Transformation strategies
  3. New challenges can’t be addressed by using old tools
  4. Start with a business problem, not a technology class
  5. Putting more people on a problem is not an effective approach
  6. “Do it yourself” approach is more costly in the long run
  7. Look beyond operational cost savings – focus on internal and external customer and business value
  8. There is no alternative for a proactive management approach

Capabilities of more than 80 technology vendors were considered for this study.

Full Executive Summary of the study is below.

For a copy of the full version of the study, please contact DEJ.

Modernizing IT Ops - exec summary FINAL for publishing

 

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